Feature |
Universal
Analytics (UA) |
Google
Analytics 4 (GA4) |
Data model |
Session-based |
Event-based |
Hit types |
Page
hits, event hits, ecommerce hits, social interaction hits |
All
interactions are captured as events |
Events |
Category,
action, and label |
No
category, action, and label |
User metrics |
Total
users, new users, bounce rate, session duration, pages per session |
Active
users, Engaged users, New Users, bounce rate, session duration, pages per
session |
Goal types |
Destination,
duration, pages/session, smart goals, event goals |
Conversion
events |
Reporting |
Pre-defined
reports |
Customizable
reports and analysis |
Data retention |
26 months |
14 months
(standard), 38 months (with Analytics 360) |
Machine learning |
Limited
machine learning capabilities |
Extensive
machine learning capabilities |
Cross-platform tracking |
Separate
properties for web and app |
Single
property for web and app |
Future development |
Will be
sunset in July 2023 |
Actively
developed and supported |
Overall, GA4 is a more flexible
and powerful platform than UA, with a number of advantages, including:
- A more
comprehensive data model that can capture all types of interactions,
regardless of platform or device.
- Extensive
machine learning capabilities that can be used to generate insights and
predictions.
- A
single property for web and app tracking, which simplifies cross-platform
analysis.
- Active
development and support from Google.
If you are not already using GA4, I recommend setting up a property and starting to collect data as soon as possible. This will give you time to learn the new platform and ensure that you have a smooth transition to GA4 when UA is sunset in July 2023.
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